Do you offer free trials or unpaid evaluations?

We do not. Engagements begin with a paid, scoped Assessment Sprint.

Who is the ideal customer for this program?

Battery swapping operators, high utilisation fleets, and battery programs that experience repeat incidents and downtime costs.

What information is required to start an Assessment Sprint?

At minimum, incident logs from the last 30–90 days and a way to identify affected units (pack IDs, batch IDs, swap IDs, or equivalent).

What if our data is incomplete or messy?

Messy is workable. Missing is not. We can proceed with imperfect logs if minimum identifiers and incident history exist.

Do you require on-site visits?

Assessment is typically remote-first. On-site support is determined during scoping for Stabilization.

What does PASS/WATCH/FAIL mean in your gate logic?

It is an intake decision framework: PASS proceeds, WATCH is flagged for monitoring, and FAIL is quarantined for action.

Why do you show pricing ranges on the website?

To set expectations early and ensure the engagement is aligned with a budget owner and defined scope.

Is Velospur primarily a software company?

No. Velospur runs an engineering program supported by exportable proof artifacts and governance discipline.

Privacy

Privacy Policy

Last Updated: April 6th, 2026

Not open-ended consulting.

At Velospur, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

We May collect and process the following data:

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Personal Information: Name, phone number, email address, delivery address, and payment details.

Technical Data: IP address, browser type, operating system, device identifiers.

Usage Data: Time spent on pages, pages visited, interactions, and order history.

Location Data: If location services are enabled on your device.

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2. How We Use Your Information

a. Provide customer support

b. Improve our services and user experience

c. Send order updates, offers, and service notifications

d. Ensure compliance with legal requirements

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3. Sharing of Information

a. Payment gateways to process transactions

b. Third-party service providers (analytics, hosting, etc.) under strict confidentiality

c. Law enforcement, if legally required

We do not sell or rent your personal data to third parties.

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4. Cookies

We use cookies to:

a. Understand website usage

b. Improve navigation and personalization

c. Remember your preferences

d. You can disable cookies in your browser settings if desired.

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5. Data Security

We use secure encryption protocols and trusted third-party tools to protect your data.

However, no system is fully immune to breaches.

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6. Your Rights

You have the right to:

a. Access the data we hold about you

b. Request corrections or deletions

c. Opt out of marketing communications

To exercise these rights, email us at support@velospur.com.

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7. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised date.

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8. Contact for privacy-related questions

Frequently Asked Questions

Everything you need to know about the onboarding pipeline and data protocols

What does Velospur do?

We test, grade, certify, and route used lithium-ion batteries using automated instrumentation. Every battery is assessed for health, assigned a grade, and matched to a second-life application, or sent through approved recycling if it's no longer fit for reuse. It's an industrial process built on instrumentation and data, not informal trading.

How much do you pay for used batteries?

We pay up to ₹1,600/kWh for end-of-life inventory, substantially more than scrap value, which prices batteries by weight rather than residual capacity. We collect from your site, handle disposal responsibly, and provide chain-of-custody documentation so you stay compliant.

Who can sell batteries to Velospur?

We work with EV fleets, service centres, battery swapping operators, telecom and UPS vendors, and OEM networks. Batteries can be working, degraded, damaged, or defective, submit your inventory and we'll assess it. Full batch diagnostics typically complete within 72 hours.

What's included in a Battery Health Certificate?

Each certified battery comes with its State of Health (SOH %), usable capacity, grade (A/B/C), safety status, recommended use case, and estimated remaining cycles, all tied to a unique, traceable Battery ID and Passport ID, with intake site and timestamp recorded. You get the full testing history rather than a "black box."

How much cheaper are certified second-life batteries than new ones?

Our certified batteries run at around 60% of the cost of new, delivering up to 2,000 charge cycles depending on grade. Every unit ships with its testing history, telemetry profile, and a 12-month industrial performance guarantee.

What applications are second-life batteries suited for?

Common deployments include solar and grid-scale energy storage, telecom backup, industrial UPS, light mobility and last-mile vehicles, and battery swapping networks. The recommended use case on each certificate helps match the right battery to the right job, and our team can support custom B2B integrations with full documentation.

How do you handle safety and hazardous materials?

Batteries are managed under ISO-standard environmental controls throughout. This includes certified fire-suppression storage, ADR-compliant hazardous-material logistics, thermal runaway containment, and real-time thermal stability monitoring. Safety-first handling applies to every unit, including damaged or degraded modules.

Is Velospur compliant with environmental regulations?

Yes. Our operations are EPR-aligned with approved recycling routing and a strict zero-informal-disposal policy. Every battery is tracked from intake to final deployment or recycling, with automated chain-of-custody documentation for legal and environmental reporting.